Phoenix AZ Datacenter Outage

Resolved

Major outage

Started about 2 months agoSaturday, May 23, 2026Lasted about 2 hours23:00 UCTSunday, May 24, 202601:19 UCTUTC

Affected

Phoenix, AZ (US-West) Datacenter

Directory Management Application

Biltmore Church Specific Services

Biltmore Church FOH Music Player

Updates

Resolved
Sunday, May 24, 2026 at 01:19 UCTUTC
Resolved
Sunday, May 24, 2026 at 01:19 UCTUTC
This incident has been resolved.
Update
Sunday, May 24, 2026 at 01:04 UCTUTC
Update
Sunday, May 24, 2026 at 01:04 UCTUTC
We are still working with our 3rd party server management company to resolve this.
Identified
Sunday, May 24, 2026 at 00:36 UCTUTC
Identified
Sunday, May 24, 2026 at 00:36 UCTUTC
The server hosting the affected services is currently being targeted by a DDoS attack. We are awaiting updates from our 3rd party server management company.
Update
Sunday, May 24, 2026 at 00:32 UCTUTC
Update
Sunday, May 24, 2026 at 00:32 UCTUTC
We are still investigating this incident. Users are seeing increased latency and often times complete failure to load services. Standby for updates.
Investigating
Saturday, May 23, 2026 at 23:00 UCTUTC
Investigating
Saturday, May 23, 2026 at 23:00 UCTUTC
We are currently investigating this incident.

Stills Media - Phoenix AZ Datacenter Outage – Incident details